Etkin Tekin, Global Manager of Specialties and Innovation, talks to us about one of the most engaging aspects of his job: The Educational Happy Hour.
What’s the main purpose behind the educational happy hour?
Working for AB InBev and ZX Ventures requires a solid base of knowledge about beer to effectively promote our business. That means we need to speak the language of beer! So, one of our constant goals is to enhance the education of our team.
We have an ongoing educational program to ensure that all our employees have the knowledge and tools they need. We want to convey a consistent, accurate message as beer ambassadors, which means having a standard vocabulary and complete understanding of beer flavors and styles. The Specialties team at ZX Ventures has the amazing privilege of heading up that effort, and one of our favorite methods is an instructive happy hour.
What is the structure of these events?
Our happy hours begin with a short lecture. We walk our participants through a few technical aspects of the beers we’re describing, explaining the key flavors and characteristics they should notice. For example, one of our classes focused on the difference between ales and lagers. These styles are distinguished by the different major yeast strains used, with each producing a distinct beer with qualities typical of that style. Another recent class compared a pale ale with a German pilsner.
After the discussion comes the tasting. Once we’ve given everyone some context regarding what they’re about to try, we put their palates to the test. We provide beers for blind tastings and ask our attendees to describe what they experience; what they can taste, smell, and feel for each beer, as well as their overall impressions. It’s also an opportunity to see how well people can articulate a beer’s characteristics, which is a valuable skill for us to have.
Can you give us an example of a comparison that might come up at an educational happy hour?
Some of our comparisons are quite sophisticated. Take our last happy hour, where we discussed Belgian golden ales. We provided three examples, including our own Leffe Blonde, for tasting. We often do these blind tastings to compare our portfolio of beers to other major brands. For example, we provided our Goose IPA along with two other brands to see how many people could differentiate those and recognize our beer! We also ask which beer everyone prefers and why.One important note about our happy hours is that we work with real market conditions to give our team relevant context for our portfolio. We get the beer for our tastings from a retail store, so we get what’s on the shelf. Sometimes we find that beers have been on the shelf too long or haven’t been stored well. It gives us a real-world market context, reminding us that there are limits to what we can control in producing beer. These happy hours are an opportunity for us to see what’s actually being sold and identify what we can do better.